FAQs

Do you ship Internationally?
Yes, we ship worldwide. 

How often do you ship orders?
We ship out orders twice a week - typically on Tuesdays & Fridays.

How long will it take to get my stuff?
That depends on a couple factors: what you ordered & what shipping service you selected at check out. Orders get packed and shipped out 2-3 business days after they're placed but this time is adjusted for embroidered items. All of our embroidered items are made to order - for HATS allow 2-3 business days for production & HOODIES allow 4-7 business days.

Shipping: For Domestic orders, First Class Mail takes approx. 2-4 business days, Priority Mail takes 1-2 business days.
For International ordersFirst Class International shipping can take anywhere from 7-21 business days and Priority Mail International takes 6-10 business days. You will receive a tracking number in an email once your order ships. All of this information and more can be found on the USPS website

What is your Return Policy?
We do not accept returns or exchanges at this time. If you're concerned about sizing, contact us and we'll help you determine the right fit.

Do you make custom orders?
No.

I want one of your items in a different color, will you make it for me?
No.

I want something but it's SOLD OUT. Will it be restocked?
Everything that we sell is limited stock, meaning that we don't stock large quantities of anything. If we restock an item, there will still only be a limited number of them available, so scoop if when you see it. If you have a question about a particular item, ask us.

For all other inquiries, contact us at hi@tvdad.co